As per the national lockdown implemented by the Government of South Africa, Dirk Ellis Volkswagen will temporarily be closed from Friday, 27 March until Wednesday, 16 April 2020. Our Dealership will reopen on Thursday, 17 April 2020.
At Dirk Ellis Volkswagen, we’ve always worked hard to supply you with the best quality vehicles and world-class customer service. Now, more than ever our greatest priority is to keep providing excellent customer service that our customers are so used to.
In challenging times like these, with the impact of the Coronavirus (COVID-19) causing global interruptions to business, we will continue to support customers who wish to purchase vehicles. Therefore, we would like to reassure you that online sales of new and pre-owned vehicles will remain uninterrupted.
We have suspended all servicing of vehicles until 17 April 2020. If your vehicle is displaying a warning light, please refer to your vehicle handbook for information. If you have a red warning light or have a safety concern regarding the vehicle, you should stop using the vehicle immediately and contact VW CIC at 0860 434 737. Service bookings (for after 16 April) may still be made, simply click the ‘Book Service’ button below.
PLEASE NOTE: NO ROADSIDE ASSISTANCE WILL BE AVAILABLE FROM MIDNIGHT THURSDAY, 27 MARCH UNTIL MIDNIGHT 16 APRIL 2020.
- We would like to assure you that the calls will be screened and where possible we are only going to engage with serious situations during the lockdown period.
- ALERT remains an essential service to our customers and we would like to continue to provide a responsible but meaningful support service.
- We are also 100% aligned to the national call to lockdown and will only try to engage with your ALERT tech where it is absolutely necessary.
Vehicle Sales: 060 991 0675
We would like to thank our valued customers for your continuous support and trust in us. May you and your loved ones stay safe and healthy during this trying time.