Job Description

Qualified Service Technician

To Diagnose faults, repair and conduct vehicle services according to prescribed standards of Volkswagen of South Africa. Deliver high quality technical expertise to satisfy customers and honour distributor delivery values. Adhere to Company and Volkswagen South Africa’s policies, procedures, expectations regarding your position as Motor Vehicle Technician.

Specific Role Responsibilities

  • To carry out diagnostic work and support technicians as set out by the Service Manager
  • To carry out fault diagnosis to aid and speed vehicle servicing and repair
  • To take steps to ensure servicing of vehicle, remains within the targets set by the Service Manager
  • To discuss matters with service advisors and customers as required and provide lucid explanations
  • To ensure standards maintained with vehicle care and safety whilst performing functions
  • To ensure vehicles are returned to the customer after service in a neat and clean condition
  • To complete forms and documentation included in the company’s service routine
  • To draft and prepare any reports required
  • Mentor apprentices, sign off logbooks and evaluate their technical ability
  • Ensure effective communication with staff across departments
  • Willingness to work overtime and on Saturdays when required
  • Must always be of sober habits and neat in appearance

Qualifications and Experience

Grade 12 / N6 trade certificate or Olifantsfontein motor mechanic trade papers or must be qualified on the CBMT level system

The following are non-negotiable:

  • Drivers Licence
  • No criminal record
  • Contactable references

The following qualifications will be advantageous:

Volkswagen/Audi Diagnostic or Master Technician

Skills and Personal Attributes Mechanical insight

  • OEM required technical training course successfully mastered, Volkswagen, Audi, Porsche, BMW or Mercedes training is also acceptable
  • Problem solving and motor vehicle fault finding skills
  • Mental alertness
  • Meticulous
  • Team player and interpersonal competence
  • Customer-oriented
  • Decision making and action-orientated
  • Fix right first-time track record
  • Knowledge of OEM operating computer programs ODIS, Elsapro
  • Be able to use Manufacturer diagnostic equipment / computer (Vas Machines)
  • 2 – 3 year’s technician experience
  • Volkswagen and/or Audi product training
  • Have sound English communication and writing skills to accurately record findings and work on job cards
  • Need computer skills

Send your CV to aubrey.nothnagel@dirkellisvw.co.za or drop off at our Dealership (opposite Fountains Mall, Jeffreys Bay) by 16 July 2021.

Should you not be contacted within two (2) weeks of the closing date, please consider your application unsuccessful. Terms & Conditions apply.