Where do you service a Volkswagen?
Dirk Ellis Volkswagen is synonymous with service excellence in the Eastern Cape and the greater South African automotive industry.
Your Volkswagen and wellbeing are our top priority. To ensure you have complete peace of mind, we always strive to provide the best customer experience. From the moment you step into Dirk Ellis Volkswagen, you’ll receive all the care and experience that truly demonstrates why Volkswagen really is the People’s Car.
We have a committed Service team with world-class experts to ensure that you and your Volkswagen are always taken care of. With our revered expertise, we give your Volkswagen the love it deserves and ensure it runs exactly as it should. After all it’s customer service that drives us, and you forward.
The lifeblood of your vehicle’s engine
Quality, performance and reliability
It’s crucial to pay attention to the quality of engine oil used in your vehicle. Our new Volkswagen Group Genuine Engine Oils.
Long term benefits:
> Impressive levels of sludge control management
> An altogether healthier, reliable engine
> Less-likely to resist a cold start
EasyDrive Maintenance and Service Plans
Warranty, Service and Maintenance Plans.
We know that you chose your Volkswagen because it’s perfectly suited to you. But if for some reason, there’s a defect due to manufacturing, you never have to worry. Volkswagen Passenger and Commercial Vehicles come standard with a variation of Warranties (i.e. Standard, Paint and Corrosion)” and EasyDrive Maintenance and Service Plans.
Please see below table for the Standard EasyDrive Vehicle Plans offering and our Volkswagen EasyDrive Vehicle Plans extensions of up to 10 years or 400 000km which is model and vehicle usage specific.
Our range of EasyDrive Vehicle Plans also offer you protection against future repair and servicing costs over the lifespan of your vehicle giving you peace of mind.
Finding the right kind of EasyDrive Vehicle Plan that leaves you and your Volkswagen covered, is as important to us as it is to you.
*Some vehicles do not come standard with Service or Maintenance Plans
Volkswagen Service Reasons to Believe
Service time? To help keep you on the road and living your best life, Volkswagen’s EasyDrive vehicle plans have been fine tuned to ensure the experience is as smooth as the car you love to drive. Besides, no one knows your Volkswagen as well as those who manufactured it.
Qualified experts, Volkswagen Genuine Parts; superb customer care – that’s what you could expect when you service your Volkswagen with Dirk Ellis Volkswagen.
We cam. You saw
Service so transparent you can see through
With Volkswagen Service Cam, we take you through the service before it even begins. You will now be able to view services that are required for your car. You call it transparency. We call it service.
How does Service Cam work?
Once you book your service appointment, all you have to do is let us know if you’d like to be contacted through email or mobile. We will take it from there.
Video showcase of care will follow.
A video showcase will give you a glimpse into all the additional services your car needs. From tyre replacement to brake pad wear, find out exactly what requires our care.
Your confirmation on the services.
After thoroughly viewing the video showcased to you, Service Cam enables you to approve the added services and costs associated with them. Only after your go ahead will all the required services be undertaken by us.
Once the service procedures are complete, your Volkswagen will be dropped off at your premises, or be ready to be picked up from the workshop.
When you buy a Volkswagen, you know you are getting so much more than just a car, and, because no one knows your Volkswagen better than we do, you will always get service and parts of the highest international standard. So make sure you give your Volkswagen the love it deserves and ensures it runs exactly as it should.
It makes sense to let the people who built you Volkswagen, service your Volkswagen. Ensure only the best expertise, quality and safety standards through world class customer service, and the use of 100% Volkswagen Parts.