Customer service is our heartbeat.

We are delighted to announce that we are the leader in the field of customer care. In 2018, our customers rated us number one in the customer satisfaction research (Customer Satisfaction Index) conducted by IPSOS across all 108 Volkswagen Dealerships. 

Our first priority is to build strong relationships with our customers. Our staff has an important function within the dealership; they have pride in what they do. Therefore, we always strive to exceed our customers’ expectations by providing them with the best quality vehicles and excellent service.

Our other accolades include: Club of Excellence (Dirk Ellis Volkswagen), Customer Centricity Award (Jacques Herselman), New Vehicle Sales Manager Award (Dirk Ellis Jr), MasterCars Sales Manager Award (Werner Olivier), Service Manager Award (Dirk Ellis Volkswagen), MasterCars Sales Executive Award (Johan van Rensburg).

These prestigious awards are regarded with high esteem at Volkswagen and recognise top performance across all business disciplines in growing the Volkswagen brand.

Service & Parts
Book a Test Drive

Customer service is our heartbeat.

We are delighted to announce that we are the leader in the field of customer care. In 2018, our customers rated us number one in the customer satisfaction research (Customer Satisfaction Index) conducted by IPSOS across all 108 Volkswagen Dealerships. 

Our first priority is to build strong relationships with our customers. Our staff has an important function within the dealership; they have pride in what they do. Therefore, we always strive to exceed our customers’ expectations by providing them with the best quality vehicles and excellent service.

Our other accolades include: Club of Excellence (Dirk Ellis Volkswagen), Golden Pin (Jacques Herselman), New Vehicle Sales Manager Award (Dirk Ellis Jr), MasterCars Sales Manager Award (Werner Olivier), Group Parts Manager Award (Paul Kotzé), MasterCars Sales Executive Award (Johan van Rensburg).

These prestigious awards are regarded with high esteem at Volkswagen and recognise top performance across all business disciplines in growing the Volkswagen brand.

Parts & Services
Book a Test Drive

There’s a Volkswagen for all of us.

There’s a Volkswagen for all of us.