Confidence, peace of mind and customer satisfaction. That’s what you can expect when you purchase a MasterCar – thanks to our professional network, a long trusted South African brand and our 10 point customer Brand promise.

MasterCars Brand Promise

Balance of Volkswagen Automotion Plan

All new passenger Volkswagens are covered by a standard three year/120 000km warranty. In addition to a variety of service and maintenance plans that come standard on various models, optional maintenance and service plans as well as upgrades or extensions are available.
All remaining time and/ or mileage on existing Automotion maintenance or service plans on Volkswagen MasterCars, is passed on to the new owner.

Full Service History

MasterCars offer quality assurance as all MasterCars have a full service history backed by an authorised Volkswagen Dealer.

Vehicle Customisation

A range of Volkswagen accessories is available for purchase at the Dealership to enhance your vehicle.

Mileage Certified

This is MasterCars’ brand promise peace of mind that the vehicle mileage has been checked and certified.

7 Day Exchange

To ensure complete satisfaction, a customer has the right of exchange of their Volkswagen MasterCar for seven days and under 1 000km. The vehicle condition must be the same as when the customer took delivery when it is exchanged.

80 – point Technical Inspection

Ensuring each Volkswagen has been thoroughly checked inside and out, every MasterCar undergoes an 80-point mechanical check.

Vehicle History Integrity Check

Offering complete peace of mind, MasterCars checks and verifies the previous ownership of every vehicle.

2 – Year / Unlimited Kilometer Warranty

An optional 2-year/ unlimited kilometer extended MasterCars warranty offering similar coverage as our second and third year standard new car warranty is only available for Volkswagen passenger MasterCars.

24 – Hour
Roadside Assistance

Volkswagen MasterCars provide 24-Hour Roadside Assistance countrywide if customers are experiencing technical problems.

Professional Vehicle Reconditioning

As part of its brand promise, Volkswagen checks the condition of the vehicle’s body, paintwork and trim to ensure it meets MasterCars standards